6 months warranty included on all Natural Stone Pens , from the day of delivery

Covers: Outercasing & Production defeacts

Does NOT cover: Scratches/dents on closure or fading/scratches/dents on stones due to daily use. Natural deformations, colour differences in natural stones/ beads.

Warranty will not include Rusting of the Magnets.

Customers will get a free replacement if eligible under the warranty as per policies. You can either ship the old product back to our address or we can help get it picked up from your address for a flat fee of ₹99.

Please email us your order id with associated product images for claiming the warranty

To keep your Natural Stone Pen in perfect writing condition and maintain its elegant appearance, here are some essential care tips:
1. Clean Regularly: Just like any premium writing instrument, your pen benefits from regular care:
Microfiber Wipe: Gently clean the surface of the pen with a soft microfiber cloth to remove fingerprints and dust.
Polish the Metal Parts: Use a non-abrasive metal polish occasionally to keep the chrome details shining.
Avoid Excess Moisture: While it’s designed for durability, it's best to keep it away from excessive moisture to prevent any tarnishing.
2. Protect the Revolving Base:
The sleek 360° rotating base is designed for smooth motion and easy access:
Stable Surface: Place it on a stable surface to avoid accidental knocks or drops.
Avoid Over-Spinning: Gentle spins are ideal. Avoid forceful spinning to maintain the smoothness of the mechanism.
Wipe Down Regularly: Dust the base with a soft cloth to prevent dust build-up that could affect rotation.
3. Handle with Intention:
Raw stones carry the essence of the earth — rugged, yet sensitive to your touch. While they’re often sturdy, it's important to treat them with mindful care. Avoid handling them too roughly, dropping them, or placing them in unstable or high-traffic areas. When you move or adjust your stone, do it with a small pause — it’s a chance to realign your energy with its purpose.
4. Handle with Care:
This is not just a pen—it's a statement piece.
Mindful Usage: Hold it with care, appreciating its design and craftsmanship.
Avoid Dropping: Dropping it can damage the beads or chip the chrome finish.
Proper Storage: When not in use, always place it back on its revolving base to keep it secure and elegant.
5. Avoid Harsh Chemicals:
Keep your pen in its best form by avoiding:
Strong Cleaners: Avoid alcohol-based or chemical cleaners that might strip its shine.
Abrasive Materials: Steer clear of rough fabrics or materials that could scratch its surface.
6. Elegant Packaging & Secure Storage:
Comes in a high-quality box with foam padding that secures the pen, magnetic mount, and base plate.
Perfect for gifting, the packaging ensures it arrives in pristine condition, ready to inspire.

MRP: ₹1999.00 (inclusive of all taxes)

Generic Name: Natural Stone Pen

Net content per product: 01

Size:

Differs from product to product

Manufactured by: Nandini West - 202, Second Floor, Italian Compound, Itt Bhatti, Ambedkar Chowk, Goregaon East, Mumbai- 400063

Marketed by: Nandini West, 202, Second floor, Italian Compound, Itt Bhatti, Ambedkar Chowk, Goregaon E, Mumbai-400063.

Country of origin: India

Contact Support Executive incase of complaint

Consumer Care Number: +91 9082412936

Consumer Care Email: mesmerize@nandiniwest.com

Consumer Care Address: Nandini West, 202, Second floor, Italian Compound, Itt Bhatti, Ambedkar Chowk, Goregaon E, Mumbai-400063.